92bd Privacy Policy — How We Protect Your Personal Data
At 92bd, the privacy and security of every player's personal information is a core responsibility — not an afterthought. This policy explains exactly what data we collect, why we collect it, and how it is protected.
Introduction and Scope
This Privacy Policy ("Policy") describes how 92bd ("we", "us", "the Platform") collects, processes, stores, and protects personal data belonging to users ("you", "Player") who access or use the 92bd website and all associated services. This Policy applies to all players from Bangladesh, including those based in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, and Cox's Bazar, regardless of the device used to access the platform.
By creating an account on 92bd or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you must not use the platform. This Policy should be read together with the 92bd Terms & Conditions.
📋 This Policy is written in English. If you have questions about how your data is handled, please contact [email protected] before registering. We respond to all data-related enquiries within a reasonable timeframe.
Our Privacy Commitments at a Glance
These six principles underpin how 92bd handles every piece of personal data it receives from Bangladesh players.
1. Information We Collect
92bd collects personal data in two primary ways: information you provide directly when you register or use the platform, and information collected automatically when you interact with our website. We only collect data that is necessary for the purposes described in this Policy.
- Registration data: your full name, date of birth, Bangladeshi mobile phone number, and a password of your choosing. This data is required to create and verify your account.
- KYC verification documents: government-issued photo identification (e.g. National ID Card or passport) and, where requested, proof of ownership of your payment method (e.g. a screenshot of your bKash or Nagad account screen). Provided only when identity verification is triggered.
- Payment transaction data: the mobile wallet number (bKash, Nagad, Rocket, Upay) or bank account reference used to make deposits and receive withdrawals. Full payment credentials are never stored by 92bd — only the references needed to process and confirm transactions.
- Support communications: messages, emails, or chat records you send to our support team. These are retained for a reasonable period to help resolve disputes and improve service quality.
- Device and session data: device type (Android/iOS), operating system version, browser type, screen resolution, IP address, and session timestamps. This data helps us optimise the platform for the devices most commonly used by Bangladesh players.
- Gameplay and betting activity: game titles played, betting amounts, session duration, win/loss records, and bonus usage. This data is used for account management, responsible gaming monitoring, and fraud prevention.
- Cookies and similar tracking technologies: session cookies required for platform functionality, and analytics cookies that help us understand how players navigate the site. See Section 5 for full cookie details.
2. How We Use Your Information
The personal data 92bd collects is used solely for legitimate operational and legal purposes. The table below sets out the primary purposes for which each category of data is processed.
| Data Category | Purpose of Processing |
|---|---|
| Registration data (name, phone, DOB) | Account creation, age verification, identity confirmation, and login authentication. |
| Payment references (bKash, Nagad wallet numbers) | Processing deposits and withdrawals, confirming transaction ownership, and fraud prevention. |
| KYC verification documents | Regulatory compliance, identity confirmation for high-value withdrawal requests, and anti-money-laundering obligations. |
| Gameplay and betting data | Account management, responsible gaming monitoring (deposit limits, self-exclusion compliance), dispute resolution, and product improvement. |
| Device and session data | Platform optimisation for mobile devices used across Bangladesh, security monitoring, and detection of unauthorised access attempts. |
3. Sharing Your Information
92bd does not sell, rent, or trade your personal data to any third party for marketing purposes. Your data is shared only in the limited circumstances described below, and only to the minimum extent necessary to fulfil the stated purpose.
- Payment processing partners: your mobile wallet reference (bKash, Nagad, Rocket, Upay) or bank reference is shared with the relevant payment gateway solely for the purpose of processing your deposit or withdrawal. These partners are bound by their own strict data handling obligations.
- Identity verification and fraud prevention services: KYC documents may be shared with third-party identity verification providers engaged by 92bd to confirm player identity and comply with anti-fraud and anti-money-laundering obligations.
- Game content providers: aggregated, anonymised gameplay statistics (not linked to any individual player identity) may be shared with game studios such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi for quality assurance and RTP auditing purposes.
- Legal and regulatory authorities: personal data may be disclosed to law enforcement or regulatory bodies when legally required to do so by a valid court order, subpoena, or applicable law. In such cases, 92bd will disclose only the minimum data required by the relevant legal obligation.
🚫 92bd will never share your name, phone number, email address, or payment details with advertisers, data brokers, or any commercial third party for marketing or profiling purposes. Your personal data is not a product at 92bd.
4. Cookies and Tracking Technologies
92bd uses cookies and similar technologies to keep the platform functional, secure, and easy to use on mobile devices. We do not use third-party advertising tracking cookies. The following categories of cookies are active on the 92bd platform.
- Strictly necessary cookies: session authentication cookies that keep you logged in while you navigate the platform. These cannot be disabled without breaking core platform functionality such as account access and game loading.
- Performance and analytics cookies: anonymised data on page load times, navigation paths, and feature usage. This information helps the 92bd development team identify and fix performance issues, particularly on the 4G connections most commonly used by Bangladesh players.
- Preference cookies: used to remember your language setting and other optional interface preferences between sessions. These can be cleared by clearing your browser or app cache.
💡 Most mobile browsers (Chrome on Android, Safari on iOS) allow you to manage cookies in Settings. Disabling strictly necessary cookies will prevent you from logging in to your 92bd account. Analytics and preference cookies can be disabled without affecting core functionality.
5. Data Security and Retention
92bd takes the security of your personal data seriously. All data transmitted between your device and the 92bd platform is encrypted using SSL (Secure Sockets Layer) technology. Stored personal data is held on secure servers with access restricted to authorised personnel only. 92bd conducts regular internal security reviews to identify and remediate vulnerabilities before they can be exploited.
Despite these measures, no internet-based system can guarantee absolute security. If you suspect that your account has been accessed without your authorisation, you should immediately change your password and contact 92bd support at [email protected]. In the event of a confirmed data breach that is likely to result in a high risk to player rights, 92bd will notify affected players without undue delay.
Active account data is retained for the duration of your account's existence on the platform. Following account closure, 92bd retains certain data for a period of up to 5 years to comply with anti-money-laundering obligations, resolve any outstanding disputes, and respond to legal requests. Payment transaction records are retained for the period required by applicable financial regulations. Anonymised analytics data may be retained indefinitely in aggregate form, as it cannot be linked back to any individual player.
6. Your Rights Regarding Your Personal Data
As a player on 92bd, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact [email protected] with your registered phone number and a description of your request.
- Right of access: you have the right to request a copy of the personal data 92bd holds about you. We will provide this within a reasonable timeframe, free of charge for the first request per calendar year.
- Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain account details yourself via your account settings.
- Right to erasure: you have the right to request deletion of your personal data. This right is subject to certain limitations — for example, 92bd may be required by law to retain certain transaction records even after your account is closed.
- Right to restriction of processing: you may request that 92bd limits the way it processes your personal data in certain circumstances, for example while a dispute about data accuracy is being investigated.
- Right to withdraw consent: where 92bd processes your data based on your consent (for example, for optional marketing communications), you have the right to withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
📧 To exercise any of your data rights, email [email protected] with the subject line "Data Rights Request" and include your registered mobile number. We will acknowledge your request within 3 business days and aim to resolve it within 30 days.
7. Children and Minors
92bd strictly prohibits the use of its platform by anyone under the age of 21. We do not knowingly collect personal data from individuals under 21. If you are a parent or guardian and you believe that a minor in your care has created an account on 92bd or provided personal data to the platform, please contact us immediately at [email protected]. Upon confirmation, we will permanently close the account, delete all associated personal data, and return any deposited funds to the original payment source following verification.
🔞 92bd applies a strict 21+ age policy. If you are under 21, you must not register or use this platform in any way. If you are aware of an underage player on 92bd, please report it to [email protected] immediately.
8. Changes to This Privacy Policy
92bd reserves the right to update or modify this Privacy Policy at any time. When material changes are made to this Policy, we will update the "Last updated" date shown at the top of this page and, where practical, notify registered players by a notice displayed on the platform or by a message to the phone number associated with their account.
Your continued use of the 92bd platform after any amended Privacy Policy has been published constitutes your acceptance of the updated Policy. If you do not agree with the changes, you must stop using the platform and may close your account by contacting [email protected]. We recommend that you check this page periodically to stay informed of any updates.
📋 This Privacy Policy was last reviewed and updated in January 2026. For any questions about this Policy or how your personal data is handled at 92bd, contact [email protected].